1. Delete your account in the App
- Open the Modi app and sign in.
- Go to the Profile screen.
- Tap "Hesabı Sil" (Delete Account) at the bottom of the screen.
- Confirm. You may be asked to re-enter your password for security.
When deletion is complete you are signed out. This cannot be undone.
2. Request deletion by email
If you no longer have the App or cannot sign in, email tidemobile.contact@gmail.com from the email address registered to your Modi account with the subject "Account deletion request", and include the email address of your account. To confirm the account is yours, the request should come from the registered address; otherwise we may ask for additional verification. Verified requests are completed within 30 days and we will confirm by email.
3. What is deleted
- Your sign-in account (email address and authentication data);
- Your profile and App data: name, cat name, avatar, preferences, XP, level, fish, virtual items, journey and task progress, completed tests, mood entries and other account information.
Community posts: deleting your account in the App does not automatically remove posts you shared in the community. To have your posts deleted too, request it by email as described above, before or after deleting your account; all your posts and your notification record will be deleted within 30 days.
Data on your device: your AI chat history is stored on your device, not on our servers. Use the clear option on the chat screen to delete it.
4. What may be kept for a limited time
Limited records needed for legal obligations, possible disputes and service security (such as security and abuse records, moderation records and support messages) may be kept for the applicable retention period and are then deleted or anonymized. Anonymous data that cannot be linked to you is not covered by deletion. Purchase and subscription records are kept by Apple or Google under their own policies.
5. Delete specific data without deleting your account
To keep your account but delete specific data (for example your mood entries or community posts), email tidemobile.contact@gmail.com from your registered address and tell us which data you want deleted. We will complete the request within 30 days.
6. If you have a subscription
Deleting your account does not cancel Modi Premium. Cancel your subscription separately in the App Store or Google Play to avoid further charges. See the Terms of Use for the steps.
Questions about your data?
Write to us at tidemobile.contact@gmail.com and we will reply within 30 days.